Is Farfetch Legit? Should You Buy Items From It?

In 2020 when the COVID-19 pandemic hit the world, the consumers had no choice but to depend on e-commerce websites for their daily purchases. Not only the consumers but COVID-19 also made many businesses shift online. However, brands selling luxury goods online had immense pressure to provide the best shopping experience to their valued customers digitally.

In the short span, these businesses were unable to develop their websites professionally. Therefore, they had no choice but to rely on different e-commerce websites to serve their customers in the best possible way. In those pressured times, only a few e-commerce websites could live up to their name; one of them was Farfetch.

Farfetch is a popular e-commerce marketplace among people for all right reasons. It is an online platform with a mission to connect manufacturers, designers, boutiques, and customers from all parts of the world. With this e-commerce platform, fashion lovers have found convenience, quality, and best prices all at the same place.

Finding original luxury items at reasonable prices has become quite a hassle when the Internet is full of scams. However, Farfetch helps fashion lovers avoid the hassle and purchase their desired luxury items in their homes’ comfort. Also, they will not have to blow their budgets for that.

However, since luxury items can get quite pricey, people are often skeptical before purchasing them online. Do you fall in the similar category too? Read on to clear all your doubts and find out about the legitimacy and safety of the website. 

What is Farfetch?

Farfetch is a luxury e-commerce platform founded in 2008 that has gained immense popularity quickly for its exceptional quality service. It helps people buy original luxury items from the comfort of their homes.

Unlike others, Farfetch does not exploit customers’ vulnerability and sells luxury items at reasonable prices. From Fendi to Gucci, Burberry, Saint Laurent, and much more, you will find every prominent brand on Farfetch’s website.

Plus, Farfetch remains up-to-date with the season’s newest trends. Therefore, whether Gucci has launched a new apparel collection or Versace has brought up a new perfume to the market, you will find it on Farfetch a few days or weeks after its launch.

Moreover, recently, it has expanded its marketplace by selling products from more than 700 brands to customers worldwide.

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With Farfetch’s online store, shoppers from all parts of the world can get their hands on any luxury item easily.

How does Farfetch work?

Before discussing the legitimacy or safety of Farfetch, it is important to understand how the platform operates. Farfetch does not have its own physical store. Instead, it is an e-commerce marketplace that helps businesses sell their luxury items digitally.

Farfetch provides all kinds of businesses an opportunity to sell their products to a larger target audience, from budding businesses to larger brands.

Small luxury boutiques have limited resources to market their products, as bigger brands do. However, Farfetch resolves this issue by partnering with many brands to handle online sales.

Farfetch takes a huge burden off the business owners’ shoulders by taking responsibility for transactions, deliveries and customer support service. Doing so allows business owners to focus on other important matters of their businesses.

On their website, you will find a huge list of brands to shop from with all the information required for you to make a confident purchase.

Once you have found your desired luxury item, you can add it to the cart and proceed to the checkout process. The rest of the process is similar to other e-commerce platforms.

The luxury item you purchased through Farfetch will be delivered directly from the store. Although Farfetch does not have complete control over the shipping process, it still has high safety procedures to ensure customers have a smooth shopping experience.

What is Farfetch’s return policy?

People prefer to shop from e-commerce platforms because their chances of finding the desired item in the right size and color are much higher than if they were searching for it in a physical store. However, online shopping still brings a little bit of uncertainty about whether the purchased item would fit or not.

Therefore, people often prefer shopping from e-commerce platforms with flexible return policies. Similar is the case with Farfetch too.

If any luxury item purchased through Farfetch does not fit you well or suit you the best, you can easily return it within 14 days of the delivery and get your money back. 

Scam websites often do not have a refund policy at all. Therefore, having a flexible return policy is another sure sign of the platform’s legitimacy.

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You can purchase any luxury item confidently, and if you don’t like it for any reason, you can return it back. However, make sure that return items are not damaged or worn. Instead, they should be in their original packaging with all the tags attached.

How to return a purchased item on Farfetch?

Not sure how to return a purchased item on Farfetch? Follow these steps:

  • Log in to your Farfetch account and click on Orders and Returns.
  • A list of your previous orders will appear. Find the particular order that you want to return.
  • Click on the specific order you want to return and type in your reason.
  • Put the purchased item in its original packaging and send it to the courier with return level and return note attached to the outside Farfetch packaging.

How much time does Farfetch take to deliver?

Farfetch does not have its own physical store. Therefore, it will take some time to get your order from the store and deliver it to your doorstep. If the brand or boutique you are shopping from is unavailable in your country, Farfetch will take a little more time to deliver your order.

The estimated delivery time is 2 to 7 days. However, it can vary depending on the store’s location from where you purchased an item. Sometimes, you might have to wait for weeks and even months to get your order delivered. Therefore, you must place an order much earlier than you have planned to use the item.

However, Farfetch orders are usually delivered within the estimated delivery time (2 to 7 days).

Pros & Cons of Farfetch


  • Provides customers recommendations based on their previous purchases or filters chosen.
  • Luxury items are available at reasonable prices.
  • The majority of popular brands are available on the Farfetch platform
  • A wide range of luxury items is available to choose from.
  • Ships to over 190+ countries.
  • Free returns
  • Flexible return policy valid up to 14 days
  • The platform allows users to sell used luxury items for store credits.
  • Fast delivery service


  • Some people have complained about bad customer support service.

Is it safe to buy luxury items from Farfetch?

The legitimacy of Farfetch is highly debated on the Internet. However, considering the positive reviews and popularity of the platform, it does seem like a legitimate platform. It helps people purchase genuine products from high-end brands.

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Furthermore, the legitimacy of Farfetch is confirmed by the fact that hundreds and thousands of brands have been selling their products through it. If it was a fake website looting people’s money or delivering fake products, these popular brands would not have their names associated with the platform.  

Most of the time, Farfetch will provide a link to the store from which the item will be shipped. Therefore, you don’t have to worry about the genuineness of the luxury item purchased. Also, the platform has strict shipping policies to ensure the customers receive high-quality items in the condition they expect.

Among other things, Farfetch also ensures the safety of its customers by protecting their personal data as well as the timely delivery of their products. Therefore, all these things indicate the legitimacy and safety of Farfetch. Over the years, Farfetch has gained many people’s trust by providing them exceptional quality service.


In recent years, many e-commerce platforms have emerged on the Internet. While some provide the best shopping experience to their customers, others are wasting people’s time and money.

With hundreds and thousands of options available, choosing an e-commerce website that you can trust can be quite challenging, especially if you plan to purchase pricey luxury items through it.

However, Farfetch is a legitimate choice. You can purchase any luxury item through it, and you will be amazed in the end with its exceptional quality service as well as reasonable prices.

Many people have been raving about this e-commerce website on the Internet for a while now. Therefore, you can place your orders on Farfetch without any hesitation.

Although it is quite evident that Farfetch is a legit website, it still cannot be guaranteed what your shopping experience from it will be like.

It will deliver the original luxury items to your doorstep without any damage, but the delivery timeline can become a hassle for some customers. Overall, it is an excellent e-commerce marketplace and lives up to its promises.